TrueCare — Making Medical Travel Effortless

About TrueCare

We help patients navigate treatment abroad, one honest step at a time

TrueCare was built around a simple observation: patients traveling for treatment need a guide they can trust, not just a booking service.

Our Mission

Making medical travel effortless — so patients and families can focus on getting better, not on logistics.

Our Vision

A future where distance and unfamiliarity are never barriers to accessing quality healthcare, wherever it's available.

About Us

We're Vanshika Singhal and Urva Prajapati, two IIT Roorkee graduates who set out to solve a problem we saw up close — patients traveling across the world for care, without a trusted partner to guide them. Our mission is to make TrueCare the number one medical travel company in the world, powered by India's world-class hospitals and doctors.

Meet the Founders

Built by two IIT Roorkee graduates

TrueCare is led by founders who combine engineering rigor with a hands-on understanding of patient care.

VS

Vanshika Singhal

Co-Founder

IIT Roorkee

Focused on building the product and technology behind TrueCare's doctor-matching and patient experience.

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Urva Prajapati

Co-Founder

IIT Roorkee

Focused on hospital partnerships and building the on-ground patient care and coordination network.

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What we stand for

Our values

Transparency

We explain costs, timelines, and options clearly — no hidden steps, no overpromising.

Patient-first

Every recommendation is based on what fits your condition, not what's easiest for us to arrange.

Human support

A dedicated coordinator stays with you from inquiry through follow-up, not just the booking.

Honest guidance

If a treatment or hospital isn't the right fit, we'll say so — even if it means a longer search.

Our Process

How TrueCare works

The same nine-step process applies whether you're arriving for a routine procedure or complex, multi-stage treatment.

  1. 1

    Inquiry

    Share your medical concern and reports through our form or WhatsApp.

  2. 2

    Medical Review

    Specialists review your case and outline realistic options.

  3. 3

    Hospital Recommendation

    We match you with hospitals suited to your specific condition.

  4. 4

    Treatment Plan

    You receive a written plan with procedure details and estimated costs.

  5. 5

    Visa Support

    We guide you through medical visa documentation requirements.

  6. 6

    Travel

    Arrival assistance, airport pickup, and local orientation are arranged.

  7. 7

    Treatment

    Your procedure takes place with a dedicated care coordinator nearby.

  8. 8

    Recovery

    Monitored recovery with physiotherapy or follow-up care as needed.

  9. 9

    Follow-up

    We help coordinate remote follow-up with your treating doctor after you return home.